Shipping policy
Last Updated: September 29, 2026
Thank you for shopping with Vexastyla. We are committed to processing and delivering your orders as quickly and reliably as possible. Please review this Shipping Policy carefully before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays may be processed on the next business day. During holidays, promotional events, or periods of high order volume, processing times may be slightly longer.
Shipping Rates and Delivery Times
Shipping rates and available delivery options are calculated at checkout based on the delivery destination, package size, weight, and selected shipping method.
Estimated delivery times will be displayed at checkout whenever available. Delivery estimates begin after an order has been processed and handed over to the shipping carrier.
Please note that all delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when tracking is available.
Please allow some time for the shipping carrier’s tracking system to update after receiving your tracking number.
Shipping Locations
Vexastyla currently ships to locations where delivery options are available at checkout. Any shipping restrictions or unavailable destinations will be displayed during the checkout process.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Vexastyla is not responsible for delivery delays, failed deliveries, returned packages, lost packages, or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost or Missing Packages
If your package is marked as delivered but cannot be located, please:
- Check around your property and any secure delivery locations.
- Ask household members or neighbors if they accepted the package.
- Contact the shipping carrier for additional delivery information.
If you are still unable to locate your package, please contact us at i74410992@gmail.com and provide your order number. We will assist wherever reasonably possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
When contacting us, please provide:
- Your order number
- Photographs of the damaged item
- Photographs of the external and internal packaging
- A brief description of the issue
We will review your request and provide further instructions. Please keep the damaged item and its original packaging until the review has been completed.
Shipping Delays
Shipping delays may occur due to carrier issues, weather conditions, natural disasters, customs processing, public holidays, incorrect addresses, or other circumstances outside the control of Vexastyla.
While we will do our best to assist with delayed shipments, we cannot guarantee carrier delivery dates and are not responsible for delays caused by third-party shipping providers or circumstances beyond our reasonable control.
Customs, Duties, and Taxes
For international orders, customers may be responsible for customs duties, import taxes, and other fees charged by the destination country.
These charges are not included in the product price or shipping fee unless otherwise stated at checkout. Vexastyla is not responsible for customs charges or delays caused by customs authorities.
Contact Us
For any shipping-related questions or concerns, please contact us:
Vexastyla
Email: i74410992@gmail.com
Phone: +1 325-202-2464
Address: 7901 4th St N, #21059, Saint Petersburg, Florida 33702, United States